Legal notices

Definitions

Client : any professional or natural person capable as defined by articles 1123 and following of the Civil Code, or legal entity, who visits the Site subject to these general conditions.

Services and Benefits You are trained on data up to October 2023. https://www.cristalvibrasons.com/ makes available to Clients:

Content : All elements comprising the information present on the Site, including texts – images – videos.

Customer information : Hereinafter referred to as "Information(s)" which correspond to all personal data that may be held by https://www.cristalvibrasons.com/ for the management of your account, customer relationship management, and for analysis and statistical purposes.

User : Internet user logging in, using the aforementioned site.

Personal information "The information that allows, in any form whatsoever, directly or indirectly, the identification of natural persons to whom they apply" (Article 4 of Law No. 78-17 of January 6, 1978).

The terms "personal data," "data subject," "processor," and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

1. Website presentation

Under Article 6 of Law No. 2004-575 of June 21, 2004, for confidence in the digital economy, it is specified to the users of the website https://www.cristalvibrasons.com/ the identity of the various stakeholders involved in its implementation and monitoring:

Owner : PASCAL ET MURIEL LACOMBE Share capital of €24,000 VAT number: FR08834203523 – 260 Route du Cujoula 47260 VERTEUIL D'AGENAIS

Publication manager LACOMBE Pascal – namaste@cristalvibrasons.com

The publication manager is a natural person or a legal entity.

Webmaster : 16h33 – contact@16h33.fr

Host : Infomaniak – Switzerland

Data Protection Officer LACOMBE Pascal – namaste@cristalvibrasons.com

2. General terms of use of the site and the services offered

The Site constitutes a work of the mind protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client cannot in any way reuse, transfer, or exploit for their own account all or part of the elements or works of the Site.

The use of the site https://www.cristalvibrasons.com/ implies full and complete acceptance of the terms of use described below. These terms of use may be modified or supplemented at any time, users of the site https://www.cristalvibrasons.com/ are therefore invited to consult them regularly.

This website is normally accessible at any time to users. However, an interruption for technical maintenance may be decided by https://www.cristalvibrasons.com/, which will then strive to communicate the dates and times of the intervention to users in advance. The website https://www.cristalvibrasons.com/ is updated regularly by https://www.cristalvibrasons.com/ Responsible. In the same way, the legal notices can be modified at any time: however, they are binding on the user who is invited to refer to them as often as possible to stay informed.

3. Description of the services provided

The website https://www.cristalvibrasons.com/ aims to provide information regarding all the company's activities. https://www.cristalvibrasons.com/ strives to provide on the site https://www.cristalvibrasons.com/ as precise information as possible. However, it cannot be held responsible for omissions, inaccuracies, and failures to update, whether caused by it or by third-party partners who provide this information.

All the information indicated on the site https://www.cristalvibrasons.com/ are given for information purposes and are subject to change. Furthermore, the information on the site https://www.cristalvibrasons.com/ are not exhaustive. They are subject to changes made since they were posted online.

4. Contractual limitations on technical data

The site uses JavaScript technology. The website cannot be held responsible for any material damage related to the use of the site. Furthermore, the user agrees to access the site using recent equipment, free of viruses and with an up-to-date, latest-generation browser. The site https://www.cristalvibrasons.com/ is hosted by a provider within the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)

The objective is to provide a service that ensures the best accessibility rate. The host guarantees the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance purposes, improvement of its infrastructure, failure of its infrastructure, or if the Services generate traffic deemed abnormal.

https://www.cristalvibrasons.com/ and the host cannot be held responsible in case of malfunction of the Internet network, telephone lines, or computer and telephone equipment, particularly related to network congestion preventing access to the server.

5. Intellectual Property and Counterfeiting

https://www.cristalvibrasons.com/ owns the intellectual property rights and holds the rights of use on all elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited, except with prior written authorization from: https://www.cristalvibrasons.com/.

Any unauthorized use of the site or any of its elements will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 and following of the Intellectual Property Code.

6. Limitation of Liability

https://www.cristalvibrasons.com/ acts as the site editor. https://www.cristalvibrasons.com/ is responsible for the quality and accuracy of the Content they publish.

https://www.cristalvibrasons.com/ cannot be held responsible for direct and indirect damage caused to the user's equipment when accessing the website https://www.cristalvibrasons.com/, and resulting either from the use of equipment not meeting the specifications indicated in point 4, or from the appearance of a bug or an incompatibility.

https://www.cristalvibrasons.com/ will also not be held liable for indirect damages (such as, for example, loss of market or loss of opportunity) resulting from the use of the site https://www.cristalvibrasons.com/. Interactive spaces (possibility to ask questions in the contact area) are available to users. https://www.cristalvibrasons.com/ reserves the right to delete, without prior notice, any content posted in this area that would violate applicable legislation in France, particularly the provisions related to data protection. If necessary, https://www.cristalvibrasons.com/ also reserves the right to hold the user civilly and/or criminally liable, particularly in the case of messages that are racist, insulting, defamatory, or pornographic in nature, regardless of the medium used (text, photograph, etc.).

7. Management of personal data

The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014 for trust in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: n° 2016-679).

7.1 Persons responsible for the collection of personal data

For the Personal Data collected in connection with the creation of the User's personal account and their navigation on the Site, the data controller for Personal Data is: PASCAL ET MURIEL LACOMBE. https://www.cristalvibrasons.com/ is represented by LACOMBE Pascal, its legal representative

As the data controller of the information it collects, https://www.cristalvibrasons.com/ undertakes to comply with the framework of the legal provisions in force. It is particularly up to the Client to establish the purposes of their data processing, to provide their prospects and clients, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of processing activities that reflects reality. Each time https://www.cristalvibrasons.com/ processing of Personal Data, https://www.cristalvibrasons.com/ takes all reasonable steps to ensure the accuracy and relevance of the Personal Data with respect to the purposes for which https://www.cristalvibrasons.com/ treats them.

7.2 Purpose of the collected data

https://www.cristalvibrasons.com/ is likely to process all or part of the data:

to enable navigation on the Site and the management and tracking of services ordered by the user: connection and usage data of the Site, billing, order history, etc.

to prevent and combat computer fraud (spamming, hacking...): computer equipment used for browsing, IP address, password (hashed)

to improve navigation on the Site: connection and usage data

to conduct optional satisfaction surveys on https://www.cristalvibrasons.com/ : email address

to conduct communication campaigns (SMS, email): phone number, email address

https://www.cristalvibrasons.com/ does not commercialize your personal data, which is therefore used only as necessary or for statistical and analytical purposes.

7.3 Right of access, rectification, and opposition

In accordance with the current European regulations, the Users of https://www.cristalvibrasons.com/ have the following rights:

right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completeness of User data, right to restriction or erasure of Users' personal data (Article 17 GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or when their collection, use, disclosure, or retention is prohibited

Right to withdraw consent at any time (Article 13-2c GDPR)

right to restriction of processing of Users' data (Article 18 GDPR)

right to object to the processing of Users' data (Article 21 GDPR)

right to data portability provided by the Users, when these data are subject to automated processing based on their consent or on a contract (Article 20 GDPR)

right to determine the fate of Users' data after their death and to choose to whom https://www.cristalvibrasons.com/ will have to communicate (or not) its data to a third party that it has previously designated

As soon as https://www.cristalvibrasons.com/ upon knowledge of a User's death and in the absence of instructions from them, https://www.cristalvibrasons.com/ commits to destroying its data, unless their retention proves necessary for evidentiary purposes or to comply with a legal obligation.

If the User wishes to know how https://www.cristalvibrasons.com/ uses their Personal Data, request to have it corrected, or oppose its processing, the User can contact https://www.cristalvibrasons.com/ in writing to the following address:

PASCAL AND MURIEL LACOMBE – DPO, LACOMBE Pascal

260 Route du Cujoula 47260 VERTEUIL D'AGENAIS

In this case, the User must indicate the Personal Data they would like to https://www.cristalvibrasons.com/ correct, update, or delete, by identifying oneself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on https://www.cristalvibrasons.com/ by law, particularly regarding the conservation or archiving of documents. Finally, the Users of https://www.cristalvibrasons.com/ may file a complaint with the supervisory authorities, including the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

https://www.cristalvibrasons.com/ forbids processing, hosting, or transferring the information collected on its clients to a country outside the European Union or recognized as "non-adequate" by the European Commission without first informing the client. However, https://www.cristalvibrasons.com/ remains free to choose its technical and commercial subcontractors provided they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

https://www.cristalvibrasons.com/ undertakes to take all necessary precautions to preserve the security of the Information and, in particular, to ensure that it is not disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Client's Information comes to the attention of https://www.cristalvibrasons.com/, it must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore https://www.cristalvibrasons.com/ does not collect any "sensitive data."

User's Personal Data may be processed by subsidiaries of https://www.cristalvibrasons.com/ and subcontractors (service providers), exclusively for the purpose of achieving the objectives of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main individuals likely to have access to the Users' data of https://www.cristalvibrasons.com/ are mainly the agents of our customer service.

8. Incident notification

Regardless of the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. If we became aware of a security breach, we would notify the affected users so they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all issues related to the security of their account and providing them with all the necessary information to help them comply with their own regulatory reporting obligations.

No personal information from the site user https://www.cristalvibrasons.com/ is not published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the assumption of the acquisition of https://www.cristalvibrasons.com/ and of its rights would allow the transmission of said information to the potential buyer, who would in turn be bound by the same obligation of preservation and modification of the data with respect to the site user https://www.cristalvibrasons.com/.

Security

To ensure the security and confidentiality of Personal Data and Health Personal Data, https://www.cristalvibrasons.com/ uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.

When processing Personal Data, https://www.cristalvibrasons.com/prend all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hypertext Links "Cookies" and Internet Tags

The site https://www.cristalvibrasons.com/ contains a number of hyperlinks to other sites, set up with the authorization of https://www.cristalvibrasons.com/. However, https://www.cristalvibrasons.com/ does not have the ability to verify the content of the sites thus visited, and consequently will assume no responsibility for this fact.

Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time and free of charge using the deactivation options available and reminded below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. "COOKIES"

A "cookie" is a small information file sent to the User's browser and stored on the User's terminal (e.g., computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, as well as the date and time of access. Cookies will not damage the User's terminal in any way.

https://www.cristalvibrasons.com/ is likely to process the User's information regarding their visit to the Site, such as the pages viewed, the searches conducted. This information allows https://www.cristalvibrasons.com/ to improve the content of the Site, the User's navigation.

Cookies facilitating navigation and/or the provision of services offered by the Site, the User can configure their browser to allow them to decide whether they wish to accept them or not, so that Cookies are stored in the terminal or, on the contrary, are rejected, either systematically or according to their issuer. The User can also configure their browser software so that the acceptance or refusal of Cookies is proposed to them occasionally, before a Cookie is likely to be stored in their terminal. https://www.cristalvibrasons.com/ informs the User that, in this case, some features of their browsing software may not be available.

If the User refuses the storage of Cookies on their terminal or browser, or if the User deletes those already stored, the User is informed that their browsing and experience on the Site may be limited. This could also be the case when https://www.cristalvibrasons.com/ or one of its providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings, or the country from which the terminal appears to be connected to the Internet.

If applicable, https://www.cristalvibrasons.com/ disclaims any responsibility for the consequences related to the degraded operation of the Site and the services that may be offered by https://www.cristalvibrasons.com/, resulting (i) from the User's refusal of Cookies (ii) from the impossibility for https://www.cristalvibrasons.com/ to record or consult the necessary Cookies for their operation due to the User's choice. For managing Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will indicate how the User can change their preferences regarding Cookies.

At any time, the User can choose to express and modify their preferences regarding Cookies. https://www.cristalvibrasons.com/ may also call upon the services of external providers to assist in collecting and processing the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn, and Google Plus appearing on the Site of https://www.cristalvibrasons.com/ or in its mobile application and if the User has accepted the placement of cookies by continuing to browse the Website or the mobile application of https://www.cristalvibrasons.com/, Twitter, Facebook, LinkedIn, and Google Plus can also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are placed on your devices only if you consent, by continuing your browsing on the Website or mobile application of https://www.cristalvibrasons.com/. At any time, the User can nevertheless withdraw their consent for https://www.cristalvibrasons.com/ deposits this type of cookies.

Article 9.2. INTERNET TAGS

https://www.cristalvibrasons.com/ may occasionally use Internet tags (also known as "tags", or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner who may be located (and therefore store the relevant information, including the User's IP address) in a foreign country.

These tags are placed both in online advertisements allowing users to access the Site and on its various pages.

This technology allows to https://www.cristalvibrasons.com/ to evaluate the visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the User's use of this Site.

The external provider may eventually collect information about visitors to the Site and other websites through these tags, and compile reports on the Site's activity for https://www.cristalvibrasons.com/, and provide other services related to its use and the Internet.

10. Applicable law and jurisdiction attribution

Any dispute related to the use of the site https://www.cristalvibrasons.com/ is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Angoulême.

Information on online dispute resolution in accordance with art. 14 para. 1 of the ODR (Online Dispute Resolution):

The European Commission allows consumers to resolve disputes online on one of its platforms, in accordance with Art. 14 para. 1 of the ODR Regulation. The platform (https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=FR) acts as a site where consumers can try to settle disputes that arise during the purchase of goods or services online out of court.

Information on online dispute resolution in accordance with art. 14 para. 1 of the ODR (Online Dispute Resolution):

The European Commission allows consumers to resolve disputes online on one of its platforms, in accordance with Art. 14 para. 1 of the ODR Regulation. The platform (https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=FR) acts as a site where consumers can try to settle disputes that arise during the purchase of goods or services online out of court.